Our Services


Inbound Services
Digital Infosys offers Inbound Customer Services which is available 24/7 round the year. Every call that comes in our inbound call center is handled by a highly trained, skilled and experienced inbound Customer Service Representatives. Our Inbound Customer Service Agents answer the calls on behalf of your representatives in the way you want them to.

Digital Infosys works together with you as a partner building a strong, successful long-lasting relationship with your customers.

• Answering Service
• Customer Service
• Inquiry Handling
• Technical Services
• Toll Free Services
• Website Response
• Help Desk Support
• Remote Receptionist
• Sales and Order Fulfilment

• Consumer Response
• Dealer Locators
• Direct Mail Response
• Direct TV Response
• Email Management Services
• Product Technical Information
• Sales Lead Qualification
• Technical Support
• Toll Free Services
• Website Response

Outbound services
Digital Infosys is equipped with robust and reliable infrastructure to manage the processes of our clients. Our Call Center has latest technology and software to handle broad range of outsourcing services for our clients. Each and every call linked to our call center is recorded for quality purpose. Our Outstanding customer services and our professional staff makes each and every Outbound Project successful for our clients

Our outbound Telemarketing is handled by our state of art call center. Our call center is equipped with lastest technology. Every outbound call made from our call center is recording for quality purpose. Our outstanding customer services and our experienced staff makes each and every Outbound Telemaketing project sucuessfull for our clients.

• Brand Promotion
• Product Promotion
• Appointment Scheduling
• Customer Satisfaction
• Debt Collection Services
• Mortgage Lead Generation
• Direct Mail Follow-up
• Lead Generation
• Voice Broadcast
• Product Promotion
• Surveys
• Web Based Business Development
• Up Sell/Cross Sell Campaigns
• Phone Sales
• Seminar Registration
• Trade Show Follow-up
• Fundraising
• Product
• Events
• Political Campaigns
• Recruiting
• Prospecting
• B2B or B2C Product/Service Selling

BPO Services
• Services Overview
• Customer Support
• Outbound Call Center
• Data Management
• Technical Helpdesk
• E-mail & Chat Support
• Web Marketing & Support
• Financial & Account Services
• Data & Voice Management
• Transcriptions Services